NBFS field notes
NBFS field notes
Optimise returns with Australia Post’s Returns Portal Plus.
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Collected facts
Our integrated & fully customisable platform takes the hassle out of returns for your business and your customers. Automate your returns by setting custom rules for non-returnable items, returns windows, return locations and return approvals. Customers can organise their return in a few clicks and choose from a list of drop-off points to lodge their return. If you have an Australia Post parcel contract and receive more than 5,000 return parcels p/a you can be ready to go in two easy steps.
Structured evaluations
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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External NBFS sticker
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