NBFS field notes
NBFS field notes
Chargeback alert help merchants prevent and resolve chargeback disputes, reduce chargeback rates.
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Collected facts
When a consumer raises a dispute, the system sends a chargeback alert notification to the merchant before the chargeback determination is made by the card issuer. This helps the merchant to proactively address the chargeback dispute and potentially initiate a refund, significantly reducing the merchant's chargeback rate. - AI-driven, automated fraud protection to prevent chargebacks and refunds - Customized risk control rules to better adapt to merchant business development - High ROI, only pay
Structured evaluations
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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External NBFS sticker
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