NBFS field notes
NBFS field notes
Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.
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Collected facts
CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation.
Structured evaluations
Rate only the dimensions you experienced. Use N/A when an axis does not apply.
Evaluations are read-only after graduation or archival.
| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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From the developer
Developer content stays separate from collected facts and user evaluations.
Discussions · 0
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External NBFS sticker
The SVG updates when this app graduates or is archived. It is a listing marker, not a quality certification.