NBFS field notes
NBFS field notes
WhatsApp and Voice AI for your store: recover abandoned carts, confirm COD, send order updates.
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Collected facts
Kovax runs 24/7 on WhatsApp and AI voice calls to grow revenue for Shopify stores. Recover abandoned carts, confirm COD orders before dispatch, send order updates, and answer WISMO and support questions. WhatsApp leads with pre-approved templates and one-tap reply buttons, and an AI voice call follows when no one replies. One human-sounding agent handles calls in multiple languages. Build flows in a no-code builder, filter who enters, auto-tag orders, and add local numbers in 50+ countries.
Structured evaluations
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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External NBFS sticker
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