bitChat: AI Live Chat & Sales

bitChat: AI Live Chat & Sales

Pricing
Free plan available. Free trial available.
Rating
4.8 (14)

Convert chats into sales: AI live chat that answers & sells on your store, WhatsApp & Socials

Can't reply to every customer 24/7? Let AI handle sales and support for you. bitChat answers from your live Shopify catalog and pricing, recommends products, and sends shoppers straight to checkout. Works across storefront live chat, WhatsApp, Instagram, Facebook Messenger, and TikTok. Stay in control with customizable AI tone, reply approval, and seamless human handoff. Every conversation is auto-tagged to your CRM. No code. Setup in minutes.

Can't reply to every customer 24/7? Let AI handle sales and support for you. bitChat answers from your live Shopify catalog and pricing, recommends products, and sends shoppers straight to checkout. Works across storefront live chat, WhatsApp, Instagram, Facebook Messenger, and TikTok. Stay in control with customizable AI tone, reply approval, and seamless human handoff. Every conversation is auto-tagged to your CRM. No code. Setup in minutes. more
  • AI Sales Agent: Answer questions, recommend products, build carts, and sell 24/7
  • One AI across storefront live chat, WhatsApp, IG, TikTok & FB — sells & supports
  • Answers only from your live Shopify catalog, inventory & prices — never guesses
  • Smart handoff to humans — agents step in with full chat context, ready to close
  • CRM & Automation: Auto-tag every conversation, track customers, and sync support

Languages

English

Works with

  • Checkout
  • ChatGPT
  • Facebook & Instagram
  • Tiktok
  • Whatsapp
  • WhatsApp API

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 100 AI replies per month
  • 100 help tickets per month
  • Live Chat widget, WhatsApp API, IG Chat
  • AI Studio: build, test & deploy AI Agent
  • AI Product Recommendation
  • AI Summaries
  • Shared inbox for team replies
  • Customizable Chat Widget

Starter

$39 / month

or $390/year and save 17%

Features

  • 2,500 AI replies per month
  • 1,500 help tickets per month
  • 6 agents, 20 AI tags
  • WhatsApp Flows & Catalog
  • Shopify sync
  • Customizable chat widget
  • Advanced analytics dashboard
  • Hide watermark footer

7-day free trial

Growth

$99 / month

or $990/year and save 17%

Features

  • 8,000 AI replies per month
  • 5,000 help tickets per month
  • 12 agents, 50 AI Tags
  • Advanced AI Instructions
  • Multi-agent shared inbox
  • API + webhooks
  • Priority support

7-day free trial

Pro Bundle

$299 / month

or $2,990/year and save 17%

Features

  • 25,000 AI replies per month
  • 10,000 help tickets per month
  • 25 agents, unlimited AI tags
  • Custom AI skills & Flows
  • All 5 products at Growth tier
  • VIP support + expert onboarding

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (14)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 4, 2025

LUTHFI THE BEST!

Compra Mágica RD
Dominican Republic
16 days using the app
bitbybit Studio LLC replied September 10, 2025

Thank you so much, Compra Mágica RD!
We’re thrilled to have your support and really appreciate the shout-out. 💚 Excited to keep helping your business grow with bitChat!

July 13, 2026

This app is excellent. I've been using it since the beginning of the year and it has been a game-changer, especially the AI features that learn about the store's products and automate sales, in addition to providing tracking updates to customers and other functions. Thanks to this app, I managed to scale my business without having to hire more staff.

Estilo Tropical
Colombia
6 months using the app
bitbybit Studio LLC replied July 14, 2026

Thank you so much for the amazing 5-star review, Estilo Tropical! We're thrilled to hear that bitChat has been a game-changer for your business. It's great to know our AI is learning your product catalog, automating sales conversations, and keeping customers updated throughout their customers' journey. Hearing that bitChat has helped you scale your business without adding more staff is exactly what we strive for. Your feedback truly motivates our team to keep building AI that helps merchants sell more while saving time. If you ever need anything or want to get even more out of bitChat, we're always here to help.

December 22, 2025

bitchat really shines on customer support, it replies instantly 24/7 on whatsapp ig and fb, answers most questions on its own, and cleanly passes complex cases to humans without breaking the flow. customers get fast help, teams stay organized, and for the price you pay it feels like having an always on support agent that also helps drive sales.

Toddly
Israel
13 days using the app
bitbybit Studio LLC replied January 2, 2026

Thank you so much for the 5 star review, Toddly. We are really glad to hear that bitChat has been helping your team deliver fast, seamless support across WhatsApp, Instagram, and Facebook. It is great to know the AI is handling questions smoothly while passing complex cases to your team without disrupting the conversation. Your feedback means a lot to us and motivates our team to keep improving both support and sales impact. If you ever need help or want to explore more ways to optimize your setup, we are always here for you.

Support

App support provided by bitbybit Studio LLC.

Developer

Launched

May 2, 2023

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