BotSpace: AI Chat & Helpdesk
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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
Languages
English
Works with
- 20+ Integrations
- SMS
- Voice
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
External charges may be billed by BotSpace separately from your Shopify invoice. Learn more
Free
Free
Features
- 1 seat
- Upto 5 workflows
- Shared inbox
- Broadcasts
- Integrations
- Analytics
Pro
$15 / month
AI charged additionally based on outcome
Features
- 5 seats
- Upto 10 workflows
- AI agent
- AI copilot
- AI moderator
- AI insights
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (70)
Wasted our 2+ Months in their hopes of getting the issue resolved. Never turned despite multiple follow ups. Although they kept billing for bugs reported. When asked for new POC was introduced in group who didnt even had a clue of what was reported and what was he considering. Initial person who onboarded left the company post onboarding. New Poc kept giving new dates, and last POC said this is a feature request. Node not pushing the status/trigger to shopify they consider it as a feature request. Hats off to shopify for onboarding such apps on thier marketplace.
Hey Neeraj from GetMeOnline team, we’d like to clarify a few facts.
The specific issue mentioned was raised only recently, not 2+ months ago. Everything else was working as expected except for one custom voice integration, which we clearly communicated we could not prioritise on the current plan due to the store's low volume.
We also offered a dedicated CSM plan with faster SLAs, which was declined. In fact, you moved another agency client to BotSpace based on your experience with us.
We had already spoken and promised a refund, so posting this review despite that feels unfair. Moreover, WhatsApp usage invoices from your end still remain unpaid. Stating that 2+ months were "wasted" does not accurately reflect our engagement.
Bot Space has been a great solution for our business. Their chatbot is easy to use and helps automate customer interactions efficiently. The WhatsApp integration is especially useful, as customers can receive details, updates, and responses directly on WhatsApp, making communication faster and more convenient. The platform has helped us improve customer engagement and streamline our support process. Overall, a reliable and effective service.
We've had an excellent experience using Bot.space for our WhatsApp Business communication. The platform is user-friendly, reliable, and makes it easy to manage both transactional and promotional messaging at scale. Its seamless Shopify integration has helped streamline our customer engagement process, while the support team has consistently been responsive, knowledgeable, and quick to resolve any queries. We highly recommend Bot.space to businesses looking to strengthen customer communication and drive better engagement through WhatsApp.
Support
App support provided by BotSpace.
Resources
Developer
House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014, IN
Launched
December 22, 2023
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