Convi: AI Chatbot & Live chat
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Enterprise AI sales chatbot: cleans inbox, answer FAQs with AI agent, acts as AI shopping assistant.
Convi is a Generative AI Chat bot that handles your store's FAQ, helpdesk, help center and contact us forms for free 24/7 (You can confirm manually). The AI agent learns from your products, policies and knowledge base in one click, then answers customer questions like a real shopping assistant. Replaces your help desk, contact us page and FAQ section with one chatbot. Multilingual. No code. Setup in 5 minutes. The AI chatbot escalates complex tickets to your team so you focus on what matters.
- Answer questions instantly using AI trained on your store's own data.
- Provide 24/7 support and resolve common questions on orders, shipping & returns.
- Help customers find the right products with a built-in product search.
- Let AI handle first-line support; escalate complex issues to your team's inbox.
- Support your global customers by chatting in multiple languages automatically.
Languages
English
Works with
- Checkout
- Shopify Admin
- Gorgias
- OpenAI
- Zendesk
Categories
Real-time messaging
Automated responses
Channels
Pricing
Choose the plan that best fits your business.
Test only
Free
Features
- Unlimited test chats - No live access
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter (Tier 1)
$19 / month
or $190/year and save 17%
Features
- Live widget on storefront
- 50 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
7-day free trial
Starter (Tier 2)
$49 / month
or $490/year and save 17%
Features
- Live widget on storefront
- 150 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
7-day free trial
Starter (Tier 3)
$99 / month
or $990/year and save 17%
Features
- Live widget on storefront
- 350 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (12)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service!
Thanks!!
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year
Support
App support provided by Convi.
Resources
Launched
June 26, 2025 · Changelog
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