Customer.guru Net Promoter NPS

Name: Customer.guru Net Promoter NPS
Brand: Customer.guru
Rating: 4.6 (63 reviews)

Pricing: Free plan available
Rating: 4.6 (63)
Developer: Customer.guru

Track segmented customer satisfaction with Net Promoter Score-based surveys

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.

Installation takes 30 seconds
Radically more survey responses thanks to smart follow-ups
Embed testimonials and reviews

Languages

English

Works with

desk
facebook ads
google analytics
slack
zapier
zendesk

Pricing

Choose the plan that best fits your business.

Free

Features

survey up-to 5 users per month

Hobbyist

$50 / month

Features

survey up-to 1,000 users per month

Small Business

$150 / month

Features

survey up-to 5,000 users per month

Advanced

$250 / month

Features

survey up-to 10,000 users per month
designed for Shopify PLUS

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (63)

Overall rating

4.6

Counts per rating level

76% of ratings are 5 stars
48
17% of ratings are 4 stars
11
3% of ratings are 3 stars
2
0% of ratings are 2 stars
3% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for boosting customer reviews and feedback, aiding in service improvement. It's praised for simplicity, generating responses from online and in-person customers with customizable surveys. Automated follow-up emails enhance response rates. The app is user-friendly, with easy setup and excellent customer service. Benefits include a free plan for small businesses, insights into customer satisfaction, and seamless Shopify integration.