Helium Customer Fields
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Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
Helium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data. Use our integrations to sync customer data with your business/marketing tools.
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
- Developer-friendly! Front-end and back-end APIs are available for custom builds
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Alloy
- CustomerHub
- Happy Birthday Discounts
- Omnisend
- Slack
- Zapier
Categories
Customer login
Account management
Access control
Form types
Customization
Data management
Pricing
Choose the plan that best fits your business.
Basic
$15 / month
Features
- All standard Shopify fields
- Custom fields (metafields)
- Field validation
- Email notifications
- Form steps (multi-step forms)
- Filter and export customer data
- Form revision history
- 2 forms
14-day free trial
Pro
$30 / month
Features
- All features from Basic
- Customer auto-tagging
- Form rules / conditional logic
- App integrations
- 5 forms
14-day free trial
Advanced
$60 / month
Features
- All features from Pro
- Account Approval
- REST API access
- Priority support
- Unlimited forms
14-day free trial
Plus
$200 / month
Features
- All features from Advanced
- Dedicated account manager
- Sync more than 50k customers
- Plans start at $200
- See all pricing options for more info
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (299)
We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean.
On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups.
Highly recommended!
Amazing! This review is just fantastic 🤩
We code hard day in and day out to try to make the best apps on Shopify and this review makes it all worth while. The entire team has read it. Thank you.
And yes, if you ever need us, you already know where to find our support team. We're here for you.
Unfortunately not working for me. I keep asking specific questions and the responses are not very helpful and it takes many hours to get a reply. Shopify recommneded this app to me, but I cannot recommend beause it did not solve and did not do what I needed it to.
Es tut uns sehr leid zu hören, dass Customer Fields nicht das erreicht hat, was Sie sich erhofft haben.
Unser Support-Team hat sich Ihre Einrichtung genau angesehen, um zu sehen, wie wir Ihnen dabei helfen können. Wir verstehen, dass CSV-Importe mit Dutzenden von benutzerdefinierten Datenspalten in Shopify sehr kompliziert werden können.
Auch wenn Sie die App deinstalliert haben, wünschen wir Ihnen alles Gute dabei, Ihre Kundendaten formatiert und reibungslos in Ihrer neuen Einrichtung zum Laufen zu bringen!
An actual onboarding process would be nice. I mean, an actual human to show me around the tool on a zoom or at minimum a live webinar. They just send you to support pages to get started. $60 a month for a tool that's going to be live on my site indefinitely is a cash cow. You'd think they'd help it get started a little bit better. Way more coding than I anticipated.
Thank you so much for this review. Our support team has been in touch with you and we thank you for letting us address your concerns. We've enjoyed getting to help you via support and are always ready to chat whenever you need us 😎
Support
App support provided by Helium.
Resources
Launched
July 22, 2015 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data
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Sensitive data
Name, email address, phone number, physical address
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, Online Store, Shopify admin
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Edit customers
Customer data
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View Online Store
Theme
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Edit Shopify admin
Files
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