DC: WhatsApp Marketing + API
- Pricing
-
From $29/month. Free trial available.
- Rating
- 4.8 (213)
- Developer
- DelightChat
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Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Languages
English
Works with
- Shopify Flow
- Facebook Messenger & Comments
- Instagram DM & Comments
- Live Chat
- Razorpay Payment Gateway
- WhatsApp Business API
Categories
Pricing
Choose the plan that best fits your business.
Startup
$29 / month
500 support tickets, 2500 marketing contacts
Features
- Support Inbox: WA, IG, FB, Email, Chat
- Chatbot, Self-Service Widget, Mobile App
- GPT AI Agent (10k free tokens/mo)
- WA Marketing: Cart & Checkout Recovery
- COD Verification & COD to Prepaid Flows
- WhatsApp Broadcast Campaigns + Catalog
- Shopify Flow Workflows Integration
- Free Green Tick Application
14-day free trial
Scale
$99 / month
2000 support tickets, 10000 marketing contacts
Features
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Support + Marketing ROI Analytics
- 1:1 Personalised Onboarding
- Email, WA Support
- Optional: Back in Stock Alerts ($20/mo)
14-day free trial
Growth
$299 / month
6000 support tickets, 30000 marketing contacts
Features
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
- Done For You Onboarding
- Email, WA, Google Meet Support
- Optional: Back in Stock Alerts ($30/mo)
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (213)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing customer communication across WhatsApp, email, and social media, leading to better engagement. Its seamless Shopify integration and omni-channel capabilities, including managing social media messages and order updates, are appreciated. Standout features include WhatsApp automation workflows and broadcast messages with images and CTA buttons. The app is reliable and user-friendly, with excellent customer support praised for responsiveness and proactive assistance during onboarding and integration.
Amazing app, amazing support!
Been using this for 2+ years now for my business and some things I love about it are:
Ease of use
Dedicated support
Prompt action
Hi Team Namya Living,
Thank you for the continued trust and the amazing review! We're thrilled to hear that you love the ease of use and support. It's been a pleasure supporting your business over the years!
– Dharmapriya from DelightChat Support Team
would like to sincerely thank your team for the exceptional service we have experienced. Your platform has provided everything we need for effective customer service and communication.
Whenever we faced technical issues, your team responded promptly and worked efficiently to resolve them. We truly appreciate your dedication and support.
Additionally, we hope to see the feature requests we submitted implemented soon, as we’ve come to expect your quick and proactive approach. Thank you once again for your outstanding teamwork and the productive collaboration between our teams.
Hi Team i-Watch Egypt,
We’re truly grateful for your kind and detailed feedback. It’s been a pleasure supporting your team, and we’re thrilled that DelightChat has helped streamline your communication and service needs. We also appreciate your feature suggestions and are continuously working to enhance the platform. Thank you for being such a fantastic partner - we look forward to growing together!
– Dharmapriya from DelightChat Support Team
Delight Chat has not only played a huge role in our retention success story but also made it very easy for our internal team to organise our every growing consumers.
Hi Team SF HealthTech,
Thank you for your fantastic review! We're thrilled to hear that DelightChat has played a significant role in your retention success and made it easy for your internal team to organize your growing consumer base.
We appreciate your kind words and are here to support you as you continue to grow. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Thejus
Support
App support provided by DelightChat.
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