DC: WhatsApp Marketing + API

DC: WhatsApp Marketing + API

Pricing
From $29/month. Free trial available.
Rating
4.8 (213)
Developer
DelightChat

Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more
  • Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
  • Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
  • Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
  • Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
  • Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid

Languages

English

Works with

  • Shopify Flow
  • Email
  • Facebook Messenger & Comments
  • Instagram DM & Comments
  • Live Chat
  • Razorpay Payment Gateway
  • WhatsApp Business API

Pricing

Choose the plan that best fits your business.

Startup

$29 / month

500 support tickets, 2500 marketing contacts

Features

  • Support Inbox: WA, IG, FB, Email, Chat
  • Chatbot, Self-Service Widget, Mobile App
  • GPT AI Agent (10k free tokens/mo)
  • WA Marketing: Cart & Checkout Recovery
  • COD Verification & COD to Prepaid Flows
  • WhatsApp Broadcast Campaigns + Catalog
  • Shopify Flow Workflows Integration
  • Free Green Tick Application

14-day free trial

Scale

$99 / month

2000 support tickets, 10000 marketing contacts

Features

  • Everything in Startup +
  • 20 Team Members
  • 10 Support Channels
  • 3 Shopify Stores
  • Support + Marketing ROI Analytics
  • 1:1 Personalised Onboarding
  • Email, WA Support
  • Optional: Back in Stock Alerts ($20/mo)

14-day free trial

Growth

$299 / month

6000 support tickets, 30000 marketing contacts

Features

  • Everything in Scale +
  • 50 Team Members
  • 25 Support Channels
  • Unlimited Shopify Stores
  • Dedicated Account Manager
  • Done For You Onboarding
  • Email, WA, Google Meet Support
  • Optional: Back in Stock Alerts ($30/mo)

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (213)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing customer communication across WhatsApp, email, and social media, leading to better engagement. Its seamless Shopify integration and omni-channel capabilities, including managing social media messages and order updates, are appreciated. Standout features include WhatsApp automation workflows and broadcast messages with images and CTA buttons. The app is reliable and user-friendly, with excellent customer support praised for responsiveness and proactive assistance during onboarding and integration.

May 28, 2025

Amazing app, amazing support!
Been using this for 2+ years now for my business and some things I love about it are:
Ease of use
Dedicated support
Prompt action

NAMYA LIVING
India
Over 1 year using the app
DelightChat replied May 29, 2025

Hi Team Namya Living,

Thank you for the continued trust and the amazing review! We're thrilled to hear that you love the ease of use and support. It's been a pleasure supporting your business over the years!

– Dharmapriya from DelightChat Support Team

May 22, 2025

would like to sincerely thank your team for the exceptional service we have experienced. Your platform has provided everything we need for effective customer service and communication.

Whenever we faced technical issues, your team responded promptly and worked efficiently to resolve them. We truly appreciate your dedication and support.

Additionally, we hope to see the feature requests we submitted implemented soon, as we’ve come to expect your quick and proactive approach. Thank you once again for your outstanding teamwork and the productive collaboration between our teams.

i-Watch Egypt
Egypt
3 months using the app
DelightChat replied May 23, 2025

Hi Team i-Watch Egypt,

We’re truly grateful for your kind and detailed feedback. It’s been a pleasure supporting your team, and we’re thrilled that DelightChat has helped streamline your communication and service needs. We also appreciate your feature suggestions and are continuously working to enhance the platform. Thank you for being such a fantastic partner - we look forward to growing together!

– Dharmapriya from DelightChat Support Team

May 28, 2024

Delight Chat has not only played a huge role in our retention success story but also made it very easy for our internal team to organise our every growing consumers.

SF HealthTech
India
About 2 years using the app
DelightChat replied June 7, 2024

Hi Team SF HealthTech,

Thank you for your fantastic review! We're thrilled to hear that DelightChat has played a significant role in your retention success and made it easy for your internal team to organize your growing consumer base.

We appreciate your kind words and are here to support you as you continue to grow. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Best regards,
Thejus

Support

App support provided by DelightChat.

Developer

DelightChat

Gopal Krishna Complex, 45/3 Residency Road, MG Road, BENGALURU, KA, 560025, IN

Launched

January 25, 2021 · Changelog

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