Freshmarketer: Email & SMS

Name: Freshmarketer: Email & SMS
Brand: Freshworks
Rating: 4.8 (16 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.8 (16)
Developer: Freshworks

Automate your campaigns across email, SMS, WhatsApp, and social to boost engagement and sales.

With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behavior to increase conversion rates. You can also resolve issues faster and support your customers with rich context in just one app. With your Shopify data in one place, we help you build long-lasting customer relationships.

Engage with buyers across email, WhatsApp, SMS, chat, and social media
Sync all historical data from Shopify to contextually engage with customers
Choose from pre-built e-commerce templates for multichannel marketing campaigns
Automate social media posts on Instagram and Facebook to drive engagement
Bring customer queries from channels into one inbox for contextual support

Languages

English

Pricing

Choose the plan that best fits your business.

External charges may be billed by Freshworks separately from your Shopify invoice. Learn more

Free forever

Free

Features

Contact & List management
Email campaigns
Live chat
Forms and website tracking

Enterprise

$18 / month

Features

AI-powered multichannel engagement
Shopify playbooks
Event-based segments
Automated journeys

21-day free trial

Enterprise

$180 / year

Features

AI-powered multichannel engagement
Shopify playbooks
Event-based segments
Automated journeys

21-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (16)

Overall rating

4.8

Counts per rating level

88% of ratings are 5 stars
14
6% of ratings are 4 stars
1
0% of ratings are 3 stars
6% of ratings are 2 stars
1
0% of ratings are 1 stars

All reviews

June 26, 2023

have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.
The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended

SPARIFY

India

6 months using the app

June 19, 2023

Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer.

Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.

Kushal's Fashion Jewellery

India

4 months using the app

Edited April 25, 2023

Exceeded [above and beyond] all of my expectations. Being an ex-programmer (20 years) it was delightfully refreshing to speak to someone that knew what they were talking about. That! Right there! Speaks volumes. Hands-down top-notch world-class service without a doubt! Great job Freshworks. Thank you Dhanashekar. You definitely "knocked it out of the park!"

Runyon's Fine Furniture

United States

About 1 month using the app