Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Pricing
$25/month. Free trial available.
Popular with stores like yours
Based in United States
Rating
5.0 (195)

Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.

Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.

Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration. more
  • Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
  • See revenue and AOV by channel to learn which marketing drives sales
  • Target surveys by order value, product, country, payment method & customer
  • Query your survey data with your own AI assistant via our MCP
  • Run surveys post purchase, on-site, in email and on Shopify POS
Popular with stores like yours
Based in United States

Languages

English, French, Spanish, German, Italian, Portuguese (Brazil), and Portuguese (Portugal)

Works with

  • Customer accounts
  • Shopify POS
  • Shopify Flow
  • Shopify Admin
  • Checkout Extensions
  • Google Analytics
  • Google Sheets
  • Klaviyo
  • POS
  • Thank you & Order Status Page

Pricing

Choose the plan that best fits your business.

Complete

$25 / month

Features

  • Unlimited responses, no overage fees
  • Post purchase, NPS, CSAT & attribution
  • Works on all Shopify plans
  • Revenue & AOV by marketing channel
  • Target by order value, product & more
  • Query your survey data with your own AI
  • Send data to Flow, Klaviyo & GA4
  • Run on-site, in email & on Shopify POS

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (195)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its insightful customer behavior data and marketing effectiveness. It's praised for easy setup, post-purchase surveys, and Klaviyo integration. Customization options and Shopify Flow integration enhance data use. The app is reliable and user-friendly, with effective data collection. Merchants commend the responsive support team and find it affordable, with a free version available that meets some needs.

March 5, 2026

Super easy to use and set up and you're able to see analytics so fast - I'm getting so many people completing this which is really helpful!

Boobie Bracelet
Australia
22 days using the app
Union Works Apps replied March 6, 2026

Thanks for the great review! 😊 We’re pleased to hear that Grapevine Surveys has been easy to set up and that the strong completion rates are providing real insight 📊✨

September 5, 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Canada
About 1 month using the app
Union Works Apps replied September 9, 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

June 21, 2018

I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!

Ultraderm Australia
Australia
15 days using the app

Support

App support provided by Union Works Apps.

Developer

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Launched

August 17, 2017 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, staff members

  • Store owner

    Name, email address, phone number, physical address

  • Staff members

    Name, email address, phone number

View and edit store data:

Customers, orders, staff accounts, Online Store

  • Edit customers

    Customer data

  • Edit orders

    All order history

  • View staff accounts

    Staff accounts

  • Edit Online Store

    Online Store script tags, Online Store page content on a path controlled by the app

  • View other data

    Locations

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