IllumiChat ‑ AI Support & Chat

IllumiChat ‑ AI Support & Chat

Pricing
Free plan available
Rating
5.0 (1)
Developer
IllumiChat

AI customer support agent — instantly resolves order, shipping, and product questions 24/7

IllumiChat is an AI support agent built for Shopify. It connects directly to your store to answer customer questions about orders, shipping, products, policies, and FAQs — instantly and accurately, 24/7. Customers get real-time answers without waiting. Your team stops drowning in repetitive tickets. Works across chat, WhatsApp, Instagram, and Messenger from one inbox. No code, no complex setup Install in minutes and let AI handle the support volume while your team focuses on higher-value work.

IllumiChat is an AI support agent built for Shopify. It connects directly to your store to answer customer questions about orders, shipping, products, policies, and FAQs — instantly and accurately, 24/7. Customers get real-time answers without waiting. Your team stops drowning in repetitive tickets. Works across chat, WhatsApp, Instagram, and Messenger from one inbox. No code, no complex setup Install in minutes and let AI handle the support volume while your team focuses on higher-value work. more
  • 24/7 AI Customer Support: Resolve order, shipping & product questions instantly.
  • Instant Order Tracking: Customers check order status without contacting support.
  • Scalable Customer Support: Handle thousands of conversations without hiring.
  • Customizable AI Assistant: Match every response to your brand tone and style.
  • Pre-Sale Chat: Answer shopper questions before they abandon cart.

Languages

English

Works with

  • GitHub
  • HubSpot
  • Instagram
  • Messenger
  • Notion
  • WhatsApp

Pricing

Choose the plan that best fits your business.

Free Plan

Free

Features

  • Up to 100 credits/month
  • Community support
  • Basic analytics
  • 1 team members
  • 1 Custom Assistant
  • Standard integrations

Pro Plan

$29 / month

or $290/year and save 17%

Features

  • Up to 1,200 credits/month
  • Priority support
  • Advanced analytics
  • 3 team members
  • 3 Custom Assistants
  • All integrations
  • Custom branding
  • API access

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 16, 2026

IllumiChat has genuinely been a lifesaver. Setup took no time at all, it just connects right to Shopify and you're up and running in minutes. I used to spend so much time answering the same DMs and emails about shipping and sizing. Now the chat handles it and I can actually focus on my business. Highly recommend for anyone trying to scale without burning out.

Trouble Store
United States
30 minutes using the app

Support

App support provided by IllumiChat.

Developer

IllumiChat

1155 Perimeter Center W, Sandy Springs, GA, 30328, US

Launched

May 27, 2026 · Changelog

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