InboxServe
- Pricing
-
From $29/month. Free trial available.
- Rating
- 5.0 (2)
- Developer
- InboxServe
Featured images gallery
AI-first support for your Multi-Brand organization. Automate intake and resolve requests faster.
Inboxserve helps Shopify merchants run support with AI-first workflows. The app automates intake, structures requests, and connects support with store context. This reduces repetitive work, improves response efficiency, and helps teams scale support through a more organized and branded customer experience.
- Shipping risk and chargeback alerts
- Full customer profiles with order history and spend
- Let customers contact your store through a branded support portal
- Automated refunds and order alerts.
- AI chatbot with live agent escalation
Languages
English
Works with
- Shopify Admin
- Gmail
- Slack
Categories
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Unified inbox for every customer email
- Live Shopify order & customer sync
- AI drafts your reply in one click
- Summarize & translate any thread
- Built-in knowledge base
- 2 seats · 500 conversations/mo
- 500 AI credits included monthly
- Live in minutes — zero code
Professional
$79 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Everything in Starter, plus:
- AI auto-tags & routes every ticket
- Sentiment & intent on autopilot
- Store Intelligence: daily insights
- Shipping-risk alerts before refunds
- Advanced analytics & 1-click export
- Slack, SLAs, custom roles & teams
- 5 seats · 3 stores · 3K AI credits
Business
$199 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Everything in Pro, plus:
- Fully automated AI auto-replies
- AI answers grounded in your KB
- AI chatbot & live chat widget
- Branded customer support portal
- Product AI + refund-spike alerts
- AI discovers winning workflows
- 10 seats · 10 stores · 7.5K credits
3-day free trial
Enterprise
$499 / month
Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
Features
- Everything in Business, plus:
- Unlimited seats, stores & convos
- 100,000 emails per month
- Volume discounts on AI credits
- Multi-brand command center
- Dedicated support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
The app you need if you want to maintain a good overview of your webshop together with the team! Highly recommended.
in my opinion one of the best CRM's at the moment, really focused on e-commerce / dropshippers.
Support
App support provided by InboxServe.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history, returns, shipping information
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