PageFly Landing Page Builder

I have been using the Pagefly app since 2020 but haven't needed to use the chat function until today (July 2026). I wanted to make a change on a page but noticed that all of my pages are now labeled "Legacy" and the edit function is not available. Yakub was very helpful in explaining the change and providing a video on how to begin recreating my pages in Gen2. I will begin doing that today so I don't know how easy or complicated that process is as of yet but I am confident that I will be able to get reliable assistance should I need it.

Yakub was also very patient as at times it took a while for me to reply to his questions/comments.

I've had a great experience using PageFly. The platform is intuitive and makes building pages much easier and more efficient. What impressed me the most is their technical support team. They are incredibly responsive, knowledgeable, and always willing to go the extra mile to help resolve any issues. Overall, PageFly has been a reliable tool, and the excellent customer support makes the experience even better. Highly recommended!

I worked with PageFly for about three weeks and cannot recommend the app after this experience.

Here is my summary:

On the free plan I built two pages, an advertorial and an offer page.

Only after upgrading to the $18 plan and publishing, I discovered that the header, footer, announcement bar, and scroll to top icon all appear on landing pages even though the corresponding toggles in the settings are disabled. The app simply does not do what its own settings claim to do.

Support responded with CSS snippets I was expected to paste into my theme manually. After several rounds, the support team requested collaborator access to my store and made changes there directly. This fixed the issue for one specific page. Every newly created page exhibits the same bug, and the workaround code has to be added manually each time.

That is not a solution, it is a permanent crutch.

During my research I discovered that this issue has been already documented. It is not a new bug, it is a known and unresolved condition. When I asked for a timeline on the permanent fix, the answer was only "in a future update."

When I announced I would uninstall, support offered me a 30% lifetime discount. Confirmed in writing by a support lead named Dan: "Yes, this discount is lifetime and it will apply to any plan you wish to upgrade to." When I tried to use the discount code, it did not work.

Support's response, verbatim:

"The pricing and discount feature is currently under internal review, and the discount apply feature is expected to reopen around mid-May. If this feature is important for your business right now, you can still proceed with the upgrade first... Once your billing cycle is completed, please feel free to contact our Support team and share the billing details again."

In plain English: pay full price first, contact us again next month, and maybe you will get the discount that was promised to you in writing.

That is not a business practice I am willing to trust.

What I take away from this experience:

• A known core bug that has remained unfixed
• Workarounds that require third party access to the store and leave foreign code in the theme permanently
• A written discount commitment that cannot be redeemed in practice
• Four different support agents in three days, each giving conflicting answers

More then three weeks of work lost. Very frustrating.