Pinpointed AI Sommelier
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (3)
- Developer
- Pinpointed
Featured images gallery
AI Sommelier that learns every customer's taste and personalises your wine & spirits store.
Turn browsers into buyers with an AI that does more than answer questions. Pinpointed AI Sommelier recommends products from your live inventory, answers store questions, learns customer preferences, tracks AI-assisted revenue, and helps personalise your storefront. Understand what shoppers want, deliver better recommendations, and increase sales with customer intelligence built for wine and spirits retailers.
- Recommends wines, beers and spirits from your live inventory
- Learns customer preferences with Taste Passport and conversation memory
- Personalises recommendations and storefront content (AI Merchandiser)
Languages
English, French, German, Dutch, and Italian
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 30 AI conversations/month
- Wine, beer & spirits recommendations
- Food pairing & gift suggestions
- Live inventory recommendations
- Last 3 conversation in dashboard
- Multi-language support: EN, FR, DE, IT,
- Email support
Starter
$29 / month
Features
- Unlimited AI conversations/month
- Everything in Free
- Last 25 conversations in dashboard
- Basic widget customisation
- Priority email support
14-day free trial
Pro
$99 / month
Features
- Everything in Starter
- Answers questions about your store
- Top recommended products report
- Product click-through tracking
- Last 100 conversations in dashboard
- Revenue attribution
- Inventory gap insights
- Priority email support
14-day free trial
AI Merchandiser
$299 / month
Features
- Everything in Pro
- AI Merchandiser
- Personalised storefront blocks
- Taste Passport customer memory
- White-label custom branding & colours
- Full revenue attribution dashboard
- Dedicated onboarding & setup session
- Priority email & chat support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Really great communication when issues have arisen.
The AI gives really solid recommendations and is very straight forward to add.
Definitely a nice addition to our website and I look forward to how it will develop going forward.
Thank you so much for the kind review. We really appreciate your support and are delighted to hear the recommendations have been strong and that the setup was straightforward.
It’s great to know Pinpointed AI Sommelier is already adding value to your website, and we’re excited to keep improving it even further.
Endlich können unsere Kunden nicht nur 24h am tag einkaufen, sondern werden dazu auch noch 24h am Tag beraten. Absolut lohnenswert.
Vielen Dank! Genau das war unser Ziel, 24/7 Beratung für Ihre Kunden, auch wenn Sie nicht verfügbar sind.
Freut uns sehr, dass es sich für Sie lohnt!
Excellent app. I have received a lot of immediate support, very glad my suggestions on adding some features were promptly accepted.
Thanks so much! Really appreciate you taking the time to share feedback and suggestions. We're committed to making the app work exactly how our clients need it to.
Glad the support has been helpful, we're always here if you need anything.
Support
App support provided by Pinpointed.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics
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View customers
Browsing behavior
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit store analytics
Web pixels
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