Redo

Redo

Pricing
Free plan available
Popular with stores like yours
Based in United States
Rating
4.9 (655)

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more
  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing
Popular with stores like yours
Based in United States

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Returns

Free

Features

  • Returns and claims portal
  • AI exchange agent for +17% exchange rate
  • Variant-level returns analytics
  • Monthly AI returns analysis report
  • Full customizable return flow

Checkout Optimizer

$10 / month

$0.50 per order for checkout optimization and $0.06 for order upsell

Features

  • A/B test checkout experiences
  • Show tailored offers based on web intent
  • Increase conversion rate 14%

Email and SMS

$10 / month

$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS

Features

  • Cross-sell from order tracking emails
  • Shoppable emails

Fulfillment

$99 / month

Features

  • Fulfillment software
  • Auto Batch to optimize fulfillment speed
  • Auto Merge orders to save on costs
  • Bulk ship identical orders automatically

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (655)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 1, 2026

We use ReDo across several aspects of our business including Returns, Customer Support and Checkout Conversion testing. ReDo team is very responsive and always available to support with any issues. Elijah from their support team is an all-star.

Bleuet
United States
Almost 2 years using the app
June 29, 2026

started using redo not so long ago so I’m still getting familiar with everything. So far, it’s been a great experience, with the normal bumps and questions that come along with introducing a new app. The biggest standout has been the support — Alec and the team are truly A++. They are always patient, helpful, and go above and beyond to help resolve any issues and answer every question. Really appreciate the level of service and support!

Hosiery4less
United States
About 2 months using the app
June 24, 2026

Redo has been a game changer for shipping orders and has an amazing interface for customers to initiate returns and exchanges. The team is every helpful and responds to questions or concerns with lightning speed. Wish we would have had Redo years ago!

RUFSKIN®
United States
3 months using the app

Support

App support provided by Redo Tech, Inc.

Developer

Redo Tech, Inc

14761 Future Way, 400, Draper, UT, 84020, US

Launched

May 25, 2020

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