RepairTracker: Work Orders
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Takame Studio, LLC
Featured images gallery
Track every repair from intake to pickup. Your team stays focused while customers stay informed.
RepairTracker runs your repair workflow inside Shopify. When a customer buys a repair service from your store, it becomes a ticket automatically with their details filled in. Log walk-in and mail-in repairs the same way, assign a technician, and track each job from received to ready. Customers check repair status on your own store, not a separate site. Add intake photos, track parts and accessories, print repair orders, bill with draft orders, and send status update emails, all from the ticket.
- Send customers an estimate to approve before you start the repair
- Sync parts to your Shopify inventory so stock counts stay accurate
- Import and keep customers in sync with your Shopify contacts
- See turnaround times, workload, and overdue repairs at a glance
- Add custom intake fields and repair categories that fit your shop
Languages
English, Spanish, French, German, Portuguese (Portugal), Japanese, Korean, Chinese (Simplified), and Dutch
Works with
- Customer accounts
- Shopify Admin
Categories
Channels
Workflow automation
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 10 active repair tickets
- Customer database & contact log
- Custom status workflow & audit trail
- Technician assignment
- Customer repair status lookup
- Repair photos & parts tracking
- 1 status email template
- 9 languages, locale & currency
Pro
$29 / month
or $290/year and save 17%
Features
- Everything in Free, plus:
- Unlimited active tickets
- Branded online repair submissions
- Customer estimates with approvals
- One-click draft invoices
- Parts synced to Shopify inventory
- Orders auto-create repair tickets
- Technician login, no extra Shopify seats
12-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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Support
App support provided by Takame Studio, LLC.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify admin
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Edit customers
Customer data
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Edit products
Products, inventory, collections
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Edit orders
Draft orders, all order history for the last 60 days
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Edit Shopify admin
Files
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View other data
Locations
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