REVIEWS.io Product Reviews App
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.7 (673)
- Developer
- Reviews.io
Featured images gallery
Collect product & company reviews, photo reviews & UGC, powered by AI analytics.
Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships.
- Turn reviews & UGC into sales with 15+ high-converting widgets
- Drive traffic & sales with Google Reviews, star ratings & AI-powered insights
- Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
- Excellent support with hands-on help and growth guidance
- Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
- Attentive
- Gorgias
- Klaviyo
- Shop app
- TikTok Shop
Categories
Display options
Pricing
Choose the plan that best fits your business.
External charges may be billed by Reviews.io separately from your Shopify invoice. Learn more
FREE
Free
Features
- 25 Monthly Review Invites
- Product Reviews and Company Reviews
- Automated Review Requests
- Customizable Display Widgets (Basic)
- Klaviyo Integration
- Customizable Collector Page
- Collect Photo and Video Reviews
- Shop App Review Syndication
LAUNCH
$19 / month
Features
- 50 Monthly Review Invites
- Review Booster (Email Past Customers)
- Google Seller Ratings (Google Shopping)
- Google Rich Snippets
- UGC Manager
- Automated Invite Flows and Follow-Ups
- Customizable Thank-You Page
- Review Nuggets (Snippets)
14-day free trial
LAUNCH PLUS
$45 / month
Features
- 500 monthly Review Invites
- Collect Attributes
- Product Grouping
- Surveys (Including Post-Purchase & NPS)
- AI Review Summary
- Expert Answers (Q&A)
- Multiple Users
- NPS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (673)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants report enhanced conversions and trust through features like Google verified seller ratings and customizable widgets. The app is praised for affordability, seamless Shopify integration, and compatibility with platforms like Klaviyo. Key features include automated email requests, multi-language support, and photo/video reviews. Merchants commend the responsive customer support and user-friendly setup. Those migrating from other platforms experience a smooth transition with effective support.
Unfortunately, without any prior comms from ReviewsIO, they "improved" their plans, increasing our monthly fee from €99 to €150 per month. Haven't received any comms from their team upfront or afterwards, only a popup when logging in "congrats you've got some new features" without any price mentioning.
Also, the rates on this Shopify reviews page, are NOT the current prices anymore. They are much higher.
Intransparency sucks..
Their Product Reviews Widget in Horizon theme has bugs that make it overall not functional for mobile. The theme widget doesn't have the same features as the coded version in the Reviews.io dashboard. Their support sent me a collaborator request asking for basically full access to our entire Shopify Admin account, which is extremely bad. They said they might fix the CSS Flexbox bug in 5 days, which is also a very long fix time, in my experience. I liked their AI support much better than their actual human support, but can't figure out how to go back to AI support. We're overall not happy with Reviews.io and looking at different vendors now.
Thank you for your feedback, and we sincerely apologise for the frustration this has caused.
Regarding the collaborator access, our team may have been unclear. Security is paramount, and you always have full control to approve only the specific permissions you feel comfortable with.
We're glad you enjoyed using our AI assistant, and we are using your feedback to ensure our human support team matches that speed and efficiency moving forward.
We have reached out directly via email to fast-track a fix for you today and would love the opportunity to make this right.
The app and customer support are extremely disappointing. The platform has major limitations — all reviews we collected and wanted to migrate lost their “Verified” badge, which is a huge issue for credibility and conversions.
Customer support was very unprofessional, unable to clearly explain even simple questions, and came across as rude rather than genuinely willing to help or find solutions. The experience felt frustrating from start to finish.
Unfortunately, I would not use this app again.
Thank you for your review. I am sorry to hear that you found our customer support disappointing. This is not the standard of service we pride ourselves on, and your experience should not have been frustrating.
Regarding the migration of your reviews, we completely understand how vital that credibility is for your conversions.
Because these reviews were collected on another platform, our system must classify them as third-party reviews in our widgets.
If they were originally collected via a Google-licensed platform, the verified badge would remain.
If there is anything we can do to support you further, please let us know.
Support
App support provided by Reviews.io.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store, custom data
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View customers
Customer data
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Edit products
Products, collections
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View orders
Order fulfillments, all order history, shipping information
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Edit Online Store
Online Store script tags, theme
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View custom data
Metaobjects
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Edit other data
Price rules, product reviews
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