TrustWILL Product Reviews App

TrustWILL Product Reviews App

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (1,426)
Developer
CWILL

TrustWILL(formerly Trustoo): collect photo&video reviews, engage customers, and build brand trust.

TrustWILL from CWILL is a review solution (formerly Trustoo from Channelwill) that helps merchants leverage photo & video reviews to build customer trust and showcase authentic feedback. Reviews appear in customizable widgets aligned with your brand, turning customer experiences into visible social proof. Data-driven insights and AI analysis reveal review performance and impact on conversions. 24/7 multilingual support ensures global usability.

TrustWILL from CWILL is a review solution (formerly Trustoo from Channelwill) that helps merchants leverage photo & video reviews to build customer trust and showcase authentic feedback. Reviews appear in customizable widgets aligned with your brand, turning customer experiences into visible social proof. Data-driven insights and AI analysis reveal review performance and impact on conversions. 24/7 multilingual support ensures global usability. more
  • Display reviews in beautiful widgets, visual editing page for quick use.
  • Auto-translate reviews in multi-language and unlimited translation
  • Collect reviews via QR codes, WhatsApp, Amazon and other platforms.
  • Send automatic review request emails, show discounts for adding a photo
  • AI Insights: Summarize key points and smartly sort high-value reviews
Popular with stores like yours
Based in United States

Languages

French, English, Spanish, Italian, Japanese, Portuguese (Brazil), Chinese (Simplified), German, Dutch, Portuguese (Portugal), Czech, Danish, Norwegian (Bokmål), Polish, Finnish, Swedish, Turkish, Thai, Chinese (Traditional), and Korean

Works with

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Display 6 reviews per product
  • 50 Email requests/mo
  • Basic widgets
  • 24/7 Chat support

Starter

$11.99 / month

or $95.90/year and save 33%

Features

  • Google snippet
  • Auto translate 1 language
  • Show unlimited reviews
  • Branded email templates
  • Reply reviews

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,426)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 7, 2026

The support team was fast, helpful, and actually took the time to solve my issues instead of sending generic replies.

The widgets look clean, lightweight, and fit well with branded Shopify stores. Definitely recommended if you want a review app that looks modern and is easy to work with.

Backly™
Italy
4 months using the app
April 24, 2026

accidentally deleted all my products on Shopify and lost all my reviews along with them. I was devastated because those reviews took a long time to build. I reached out to the Trustoo support team and they were incredibly helpful — they were able to locate all my reviews and reassign them back to the correct products on my store.
I honestly didn’t think it was possible to recover them. Trustoo saved me. If you’re looking for a reliable review app that actually has your back when things go wrong, this is it.
10/10 would recommend.

Opal Co
Ghana
8 months using the app
April 8, 2026

Multiple issues in finding the requirements, no support on time and their is strong misconfiuration inbetween reviews and store reviews

Ghodke Sweets
India
About 3 hours using the app

Support

App support provided by CWILL.

Developer

CWILL

201 Commonwealth Ct, Ste 220, Cary, NC, 27511-4471, US

Launched

January 13, 2022 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store

  • Edit customers

    Customer data, browsing behavior

  • Edit products

    Products, publications of products on sales channels, collections

  • Edit orders

    All order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit store analytics

    Web pixels

  • Edit Online Store

    Theme, Online Store pages

  • View other data

    Locales

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