Propel Replay, Survey, Heatmap
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (610)
- Developer
- Propel Commerce
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Stop losing sales to hidden issues: AI, replays, heatmaps & surveys optimize conversions fast
Trusted by 7,000+ Shopify stores to recover lost sales with session recording. Propel Replay shows you where shoppers abandon cart so you can fix the friction costing you sales. Watch session recordings, understand replays with AI, use heatmaps to spot ignored buttons, and run surveys to learn why shoppers didn't buy. Running ads? Identify bots and competitors draining your budget. AI insights flag conversion drops before they hurt revenue. CRO from real customer behavior. Installs in minutes.
- Watch LIVE & recorded session replays to spot friction & cart abandonment
- AI analyzes your replays so you can fix what's broken and optimize conversions.
- Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
- Run on-site surveys to learn the real reason shoppers didn't buy
- Spot bots & competitor clicks draining your ad spend with IP & traffic source
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- Analytics apps
- Checkout
- Marketing apps
- Product pages
Categories
Customer behavior
Marketing and sales
Pricing
Choose the plan that best fits your business.
Free Sampler
Free
Features
- 750 pageviews/mo.
- Live & recorded session replays
- 5 AI-powered replay summaries
- Unlimited heatmaps, 1 survey
- Full funnel and AI shopper analytics
- AI replay alerts and relevance scoring
- View cart contents and abandoned carts
- 30 days storage
Basic
$9.90 / month
or $77.22/year and save 35%
Features
- 20,000 pageviews/mo.
- Live & recorded session replays
- 30 AI-powered replay summaries
- Unlimited heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
Plus
$14.90 / month
or $116.22/year and save 35%
Features
- 30,000 pageviews/mo.
- Live & recorded session replays
- 60 AI-powered replay summaries
- Unlimited heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
Premium
$39.90 / month
or $311.22/year and save 35%
For Shopify Plus merchants, Enterprise plans start at $49.90/mo.
Features
- 80,000 pageviews/mo.
- Live & recorded session replays
- 150 AI-powered replay summaries
- Unlimited heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See shopper IPs and customer details
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (610)
very insightful to see customer behavior and how they behave on your site, where they click away, how long they stay to improve retention.
PS; also AMAZING custoemr support
Hello friends at VivaCells,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
I love this app and use it every day. Each morning I review yesterday's session recordings to check user behavior and identify optimization opportunities for my website. The replays are clear, easy to navigate, and genuinely help me make better decisions.
Hello friends at PaceYourself,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
It's handy being able to actually see what people are/aren't doing so we can implements the right changes in the right places. Otherwise you're just guessing why people aren't purchasing.
Hello friends at CardFlow360™,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Support
App support provided by Propel Commerce.
Resources
Developer
Launched
June 17, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders, store analytics, Online Store
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View customers
Browsing behavior
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View orders
All order history for the last 60 days
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Edit store analytics
Web pixels
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Edit Online Store
Theme, Online Store page content on a path controlled by the app
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