SMSGo: Abandoned Cart Recovery
- Pricing
-
Free to install
- Popular with stores like yours
- Based in United States
- Rating
- 4.0 (18)
- Developer
- Zegsu Software Solutions LLP
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SMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Bump app.
Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback.
- Send automated cart recovery SMS to customers who have abandoned checkout
- Set up multiple abandonment protector SMS notifications with automatic discounts
- Create powerful SMS Marketing flows with targeted customer segmentation
- Configure short URLs for abandoned cart with your own domain
- Use custom SMS sender ID for abandonment checkout notifications.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- Abandoned Cart
- Aftership
- Cart Recovery
- Order Notifications
- Reconvert
- SMS Marketing
Categories
Managing campaigns
Pricing
Choose the plan that best fits your business.
Basic
Free to install
No recurring charge. Pay per use. Cost only for SMS usage.
Features
- Automated Abandoned Cart Recovery SMS
- SMS Marketing Flows
- Order Notifications & SMS Upsell
- Auto recharge
- Short URL
Premium
$19 / month
Pay few cents for SMS sent and received
Features
- Everything in Basic
- Your Own Private Number
- Two Way SMS to Chat with Customers
- Aftership Integration for Order Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (18)
great service and app too 10% conversion rate perfect extra money
not recommended. App doens't work for loads of countries.
Cost per sms is also very expensive.
cs replies once every week, so unable to fix things or ask questions when you need help.
Added 30usd as credit, can't get our money back.
BAD
Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this.
About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.
Hi,
We’re sorry to hear about your experience, and we’d really like the opportunity to resolve this for you.
We responded to your queries via email and are happy to help you configure the app so it works correctly for your country and use case. In many cases, issues like this are simply configuration-related and can be resolved quickly with our guidance.
Regarding the credit you added, we absolutely do not intend to keep funds from customers who are unable to use the service. Refunds are available, and we’re happy to process one if the app doesn’t meet your needs.
It seems this may have been a misunderstanding, and we’d appreciate the chance to assist you directly. Please check your email for our reply or reach out to us again so we can either help you get everything working or arrange the refund.
Best regards,
SMSGo Support Team
We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business.
We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again.
This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away.
Hi Stefano,
Thank you for your feedback. We understand your concerns and agree that SMS marketing consent compliance is critically important.
When you first reported this issue, our team immediately investigated and identified a flaw in how consent data from Shopify was being interpreted. Unfortunately, while we initially believed the problem had been resolved, a deployment oversight meant the corrected logic was not fully active in production. We acknowledge that this led to repeated incidents and understandably damaged your confidence in our app.
Once the root cause was fully identified, we deployed a permanent fix that validates explicit SMS marketing consent before any SMS is sent. We also added additional safeguards and monitoring to prevent similar issues from recurring.
Following the fix, we continued working with you on subsequent questions and edge cases, including consent validation, abandoned cart triggers, customer data synchronization, and SMS delivery behavior. In your later correspondence, you confirmed that the consent issue appeared to be resolved and that the app was functioning correctly again.
We sincerely regret the frustration and inconvenience this situation caused. Compliance and merchant trust are priorities for us, and we have used your feedback to improve both our product and our internal release processes.
Thank you for giving us the opportunity to investigate and address these issues.
— Team Zegsu
Support
App support provided by Zegsu Software Solutions LLP.
Resources
Developer
Launched
April 7, 2020
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