Starshipit shipping automation
- Pricing
-
From $35/month. Free trial available.
- Rating
- 3.8 (197)
- Developer
- Starshipit
Featured images gallery
Shipping software that saves you time and reduces shipping costs by automating your entire process.
Starshipit is a shipping and fulfilment platform that helps retailers save time, reduce costs and deliver great shipping experiences. Connect your sales channels and carriers in one platform to generate shipping labels, automate workflows & reduce manual tasks. Integrate with all major carriers including Australia Post, DHL Express, Aramex, CouriersPlease and FedEx, and grow with solutions including live rates at checkout, returns management, and warehouse and inventory management solutions.
- Generate shipping labels, packing slips, manifests & customs documentation
- Automate shipping workflows, carrier selection and fulfilment processes
- Offer multiple carriers, live shipping rates and delivery times at checkout
- Send tracking notifications and offer tracking pages to reduce support tickets
- Offer a branded self-service returns journey
Languages
English
Works with
- Checkout
- Australia Post
- DHL Express
- FedEx
- NZ Post
- Royal Mail
- WooCommerce
Categories
Labels and packaging
Inventory management
Order management
Notifications and analytics
Pricing
Choose the plan that best fits your business.
External charges may be billed by Starshipit separately from your Shopify invoice. Learn more
Starter
$35 / month
or $372/year and save 11%
Additional charges may apply for add-ons
Features
- Up to 100 labels per month
- Up to 2 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Starter Plus
$100 / month
or $1,080/year and save 10%
Additional charges may apply for add-ons
Features
- Up to 500 labels per month
- Up to 2 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Professional
$140 / month
or $1,512/year and save 10%
Additional charges may apply for add-ons
Features
- Up to 1,000 labels per month
- Up to 4 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Enterprise
$385 / month
or $4,152/year and save 10%
Additional charges may apply for add-ons
Features
- Up to 10,000 labels per month
- Unlimited carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (197)
Support has been terrible, would not reccomend star shippit at all, i was promised the world when i signed up and told i would only need the $50 a month plan however they then advised me i need the $200 a month plan and i still can barely use the app it doesnt work half the time and checkout rates are always wrong, i cant even get a hold of anyone to get them to sort it out. The staff also use AI to send generic responses when i am seeking help
Hi Canna Fabrication,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We take feedback like this seriously and have already reached out to better understand the concerns you've raised and work towards a resolution.
We appreciate you bringing this to our attention and look forward to the opportunity to assist you.
I've been with Starshipit since 2022 but I'd no longer recommend them.
Since the latest Shopify update (six weeks ago), two key functions don't work anymore. Updating a Shopify order no longer updates the Starshipit label so you have to manually update in both platforms, and manifesting orders in Starshipit no longer fulfils all line items in Shopify if they don't match. These workarounds are time intensive and error prone and Support
s response to these problems has been "we acknowledge they're problems, but there's no fix, no ETA on a fix and you just need to manually edit everything yourself".
Poor support considering it's not doing what I'm paying for it to do.
We ship over 1000 orders a month through Starshipit, these are the issues that have cost us the most time.
There is no way to find an order by scanning a product barcode. We have to manually type in the product SKU to pull up every order, which wastes a huge about of my staffs time and results in errors.
We have multiple locations in Shopify, and changing the shipping location on an order is a real problem. When you change or split an order, it can take 10 or more minutes to drop off the old location. In that window it shows in both, and we have ended up shipping several orders twice, once from each location.
It does not import the full product details either. Size, colour and so on do not come through, so you are left guessing from the SKU alone.
On top of that, it will not stay logged in on mobile or iPad. When we print a packing slip from inside Shopify, it logs us out on every single order.
Also, no phone support. Our ability to ship out orders is critical so we need to be able to pick up the phone and get issues resolved immediately. There have been a few issues that have taken hours to sort out which brings our warehouse to a standstill.
For a tool this central to our dispatch process, these are basic things that should just work.
GoSweetSpot is much better software, and it's free so will be going back to that.
Hi NZ Tack Saddlery Co, thanks for sharing your feedback. We’re really sorry to hear about the disruption these issues have caused your dispatch process.
We understand how important reliability is when Starshipit is central to your warehouse workflow. Your feedback around barcode lookup, multi-location fulfilment, product detail visibility, mobile/iPad access, and support has been shared with our product and support teams, who will reach out to you.
We’d like the opportunity to review your setup in more detail and work through where things went wrong. Thanks again for taking the time to outline this clearly.
Regards,
Team Starshipit
Support
App support provided by Starshipit.
Resources
Developer
Launched
May 3, 2013
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