Pinpointed Concierge

Pinpointed Concierge

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Pinpointed

AI-powered storefront personalization and product recommendations from the first visit.

Turn browsing behaviour into a more relevant storefront. Pinpointed Concierge uses first-party behaviour to personalise banners and product recommendations from a visitor’s first visit, no login required. Returning shoppers see products and content that better match their interests. Smart defaults make it useful from day one, while recommendations improve as your store learns from real engagement.

Turn browsing behaviour into a more relevant storefront. Pinpointed Concierge uses first-party behaviour to personalise banners and product recommendations from a visitor’s first visit, no login required. Returning shoppers see products and content that better match their interests. Smart defaults make it useful from day one, while recommendations improve as your store learns from real engagement. more
  • Anonymous profiles built from browsing behaviour before shoppers sign in.
  • Segment-based banners, collections and calls to action across your homepage
  • AI recommendations for home, product, cart and post-purchase pages

Languages

English and French

Works with

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Anonymous visitor profiling
  • Default segments
  • Homepage hero (1 variant)
  • Homepage For You recs
  • Basic analytics
  • 2,000/mo sessions

Growth

$59 / month

Features

  • Everything in Free
  • Specialist chat
  • Similar recommendations
  • Cart cross-sell
  • Post-purchase recommendations
  • Personalised collections
  • Up to 5 hero variants
  • Revenue attribution

Pro

$149 / month

Features

  • Everything in Growth
  • Full store knowledge chat
  • Product stories
  • A/B tests with lift measurement
  • Behaviour-triggered banners
  • Personalised search
  • Klaviyo profile sync
  • Advanced analytics

14-day free trial

Scale

$399 / month

Features

  • Everything in Pro
  • Unlimited shopper sessions
  • Manual product pins
  • Product, tag & vendor exclusions
  • Custom chat branding
  • Dedicated launch support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Pinpointed.

Developer

Launched

May 20, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics

  • View customers

    Browsing behavior

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit store analytics

    Web pixels

  • View other data

    Locales, translations

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