Swym Wishlist Plus

I had a very disappointing experience with this app. During development of my Shopify store, the app was somehow recording hundreds of wishlist actions even though my developers and I weren't actually clicking the wishlist button. When I contacted support, they explained this was due to a "Smart Save" feature that had been enabled automatically without my knowledge, which could add products to wishlists based on shopper interactions rather than an explicit click.

Because of this, my free plan limit of 500 wishlist actions was exhausted before my store had even launched, forcing me onto a paid plan simply to keep the wishlist functionality available. I only discovered what had happened after the app disabled the wishlist because I hadn't upgraded.

The frustrating part is that once my store was live, the analytics showed customers rarely used the wishlist feature. The automatic "Smart Save" behaviour had artificially inflated my usage (without my knowledge until I sought an explanation as to how I could have possibly exceeded the 500 uses pre-launch), meaning I ended up paying for a plan I likely never needed. When I later asked to move back to the free plan, I was told that was no longer possible.

I found it very disappointing that a feature capable of consuming the free plan allowance was enabled without my knowledge. Had it been opt-in rather than enabled by default, none of this would have happened. Based on my experience, I wouldn't recommend this app.

Excellent app with outstanding support.

We use Wishlist Plus on our Shopify store, and it has been a great addition to our customer experience. The Wishlist feature works well and gives shoppers an easy way to save products they are interested in.

What really impressed us was the support team. We had an issue where some product images were not showing correctly in the Wishlist notification, and the Swym team handled it quickly, professionally, and with clear communication. They resolved the issue properly and followed up afterward.

Their service was genuinely excellent, and it gave us a lot of confidence in using the app long term.

Highly recommended for any Shopify store looking for a reliable Wishlist solution with a helpful support team behind it.

Customers are complaining they cannot delete products from their wishlists which ends in creating multiple lists.