Track123 Order Tracking

Name: Track123 Order Tracking
Brand: Track123
Rating: 4.9 (1440 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (1,440)
Developer: Track123

Install

View demo store

Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales

Get peace of mind with responsive, expert live chat support. Go beyond basic order tracking with customizable tracking pages and branded emails that boost engagement and loyalty. Centralize multi-carrier shipments with real-time updates and delivery estimates. Enhance post-purchase experiences with Apple Wallet tracking and AI-powered product recommendations. Built with an intuitive, no-code interface, the app is easy to set up and use. Reduce WISMO tickets and drive repeat sales with Track123.

Sync real-time order updates and send automated emails to reduce WISMO tickets.
Recommend products and show estimated delivery dates to increase store sales.
Enable dropshipping mode to hide all China info for dropshipping stores.
Access shipment analytics for deeper insights and data-driven decisions.
Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.

Popular with stores like yours: Based in United States

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic

Works with

Customer accounts
Shopify Flow
Shopify Admin
Apple wallet
Bing Microsoft Translator
Google Map
Klaviyo
Paypal&Stripe
Royal Mail

Pricing

Choose the plan that best fits your business.

STARTER

Free

Features

50 orders/month
Real-time sync & tracking
Branded & multilingual tracking pages
Shopify native email notification
Dropshipping mode
Customer account orders page widget
Order status page widget
Basic analytics

GROWTH

$9 / month

or $84/year and save 22%

$0.05 per extra order

Features

300 orders/month
Product recommendations widget
Apple wallet tracking
Custom shipping notifications
Custom shipping status
PayPal & Stripe integration
Advanced analytics
Export shipment data

7-day free trial

ADVANCED

$49 / month

or $468/year and save 20%

$0.05 per extra order

Features

2000 orders/month
Estimated delivery time
Auto-translate shipment details
Product recommendation (AI powered)
Klaviyo, Omnisend integration
Slack, Gorgias integration
Webhooks for developer
Remove the Track123 branding

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,440)

Overall rating

4.9

Counts per rating level

94% of ratings are 5 stars
1.4K
4% of ratings are 4 stars
51
1% of ratings are 3 stars
16
0% of ratings are 2 stars
3
1% of ratings are 1 stars
19

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for reducing "Where is my order?" inquiries, enhancing customer experience in dropshipping and international sales. It offers map tracking, PayPal sync, and extensive customization to match brand aesthetics. The app supports numerous carriers, providing efficient tracking and saving time. Setup is easy, integration with Shopify is seamless, and updates are fast. The free plan benefits new businesses, and customer support is praised for being responsive and helpful.

June 12, 2026

Spent several hours helping identify and explain a bug in this app. The team used my store to reproduce the issue, tested fix, and ultimately improved their product based on bug that was reproduced on my app

During our conversations, I mentioned that I was planning to purchase the annual plan, and I was under the impression that my time and assistance would be recognized accordingly. Unfortunately, when it came time to subscribe, they refused to extend the discount to the annual plan and stated that the previous discount was unrelated to any future purchase.

While I appreciate that the bugs were eventually fixed, the overall experience left me disappointed. I invested a significant amount of time helping improve the app and, in the end, felt that my contribution and loyalty as a potential long-term customer were not valued.

I hope the they reconsiders how it treats customers who go out of their way to assist with troubleshooting and product improvements.

Vietiki

Lithuania

8 days using the app

May 20, 2026

Excellent tracking app for dropshipping
Track123 is a must-have Shopify app for anyone doing dropshipping or international sales. It automatically tracks orders from AliExpress, CJDropshipping, and hundreds of other suppliers and updates the tracking info directly in Shopify and sends notifications to customers.
The dashboard is clean and easy to use, and the automatic updates save me hours every week. Customer tracking emails look professional and have significantly reduced "where is my order" questions.
Highly recommended if you want reliable order tracking without manual work.
Would definitely buy again.

ModChronos

Norway

8 days using the app

April 28, 2026

Truly the worst customer service of any Shopify app we use. Agents routinely do not understand how their app works or how shipping in general works. Promises that things will be investigated are routinely dropped. Excuses and apologies for bad service are routine.

Pine Street Clinic

United States

7 months using the app

Track123 replied April 29, 2026

Hi,

We sincerely apologize for your experience — and we want to confirm that this issue has now been fully resolved.

After a full review, we identified that the incorrect location (“Jonesboro, LA” instead of “AR”) was caused by our auto-translation feature. In this case, the input was misdetected and the state abbreviation was incorrectly modified, which led to the wrong location being displayed.

This issue has been fixed, and we’ve updated our logic to ensure location abbreviations will no longer be altered going forward.

We also recognize that our earlier responses did not fully understand your concern or carefully review your screenshots before replying. This led to inaccurate explanations and a frustrating experience — and we take responsibility for that.

We are improving both our support process and internal review standards to ensure issues like this are handled more accurately and efficiently in the future.

Thank you again for your feedback — it helped us identify and fix an important issue.

Best regards,
Alex
Track123 Team

Support

App support provided by Track123.

Resources

FAQ

Tutorial

Developer

Track123

Website

1810 E Sahara Ave Ste 212, Las Vegas, NV, 89104, US

Launched

January 12, 2022 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, marketing, Online Store

View customers

Customer data
View products

Products, product listings, collections
Edit orders

All order history, merchant managed fulfillment, third-party fulfillment, order fulfillments, shipping information
Edit marketing

Marketing events
Edit Online Store

Online Store script tags, Online Store pages, theme, Online Store page content on a path controlled by the app
Edit other data

Locales, Online Store navigation