Trustpilot

Name: Trustpilot
Brand: Trustpilot
Rating: 4.3 (6 reviews)

Pricing: Free plan available
Rating: 4.3 (6)
Developer: Trustpilot

Drive more traffic and sales with customer feedback shoppers trust.

Trustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly. Trusted by global brands and used by millions of consumers, Trustpilot helps you gather customer reviews, display them across your storefront, and create trust signals that are used by AI-driven search (AEO) and shopping experiences.

Drive sales with trusted reviews throughout the customer journey.
Collect more customer reviews after every order.
Add drag & drop review widget with simple, no-code setup.
Build buyer confidence using customer voices.
Improve SEO & AEO with review content that drives new traffic.

Popular with stores like yours: Based in United States

Languages

English

Works with

Shopify Admin
Facebook
Google
Instagram
Klaviyo
TikTok
Zendesk

Pricing

Choose the plan that best fits your business.

Free

Features

50 review invitations per month
1 widget to collect reviews
1 user
1 domain
15 eComm & marketing integrations

Starter

$1,188 / year

Features

100 review invitations per month
2 widgets to collect reviews
1 user
1 domain
15 eCom & marketing integrations
Power your ads with Trustpilot assets
For small businesses (up to $5M revenue)
Available to new customers only

Plus

$3,828 / year

Features

300 review invitations per month
10 widgets to collect reviews
3 users
3 domains (priced separately)
25 eComm & marketing integrations
Power your ads with Trustpilot marketing
Match your public profile to your brand

All charges are billed in USD. See all pricing options

Reviews (6)

Overall rating

4.3

Counts per rating level

67% of ratings are 5 stars
4
17% of ratings are 4 stars
1
0% of ratings are 3 stars
0% of ratings are 2 stars
17% of ratings are 1 stars
1

All reviews

July 14, 2026

Trustpilot and their entire team have been absolutely incredible. Since implementing the platform, we have seen a significant uptick in both our conversion and click-through rates. We are extremely happy with both the product and the level of service provided. A well-deserved 5/5 stars!

Honest Medical

United States

21 days using the app

Trustpilot replied July 15, 2026

Thank you for taking the time to share your feedback.

It's great to hear that you've seen improvements in both your conversion and click-through rates since implementing the Trustpilot app. We're also pleased that your experience with our team has met your expectations.

We appreciate your partnership and look forward to continuing to support your business. If you ever have feedback or questions about the app, feel free to reach out to us at apps@trustpilot.com

July 1, 2026

A massive improvement on previous app. Makes adding Trustpilot widgets to your store a lot easier (can now be done in theme editor).

Yes, Trustpilot is expensive. But, you're paying to utilise a brand your customers know & trust, which is becoming more important with the prevalence of AI and fake reviews.

I only gave 5 stars, as we cannot use tagging feature with this app, which we are paying for. I think this is a big oversight by Trustpilot.

Poppatea

Sweden

About 14 hours using the app

Trustpilot replied July 1, 2026

Thank you for your thoughtful review and for highlighting the improvements in our new Shopify app. We're delighted to hear that the native Shopify Theme Editor has made it much easier to add Trustpilot widgets to your storefront.

We also appreciate your feedback on tagging. We understand how valuable this functionality is for merchants using Trustpilot, and we're actively working on expanding the capabilities of the new app, including support for features like tagging. Feedback like yours plays an important role in helping us prioritize future enhancements.

Thanks again for taking the time to share your experience, and we're excited to continue improving the app.

The Trustpilot Team

July 3, 2026

App works great, got a lot of reviews quickly and drag and drop blocks are easy to use.

Royal Retros

United States

4 days using the app

Trustpilot replied July 7, 2026

Thank you for your review! We're so glad to hear the app is working well for you and that you've been able to collect reviews quickly. It's also great to know you're finding the drag-and-drop blocks easy to use. We designed them to make customizing your storefront as simple as possible.
If you ever have any questions, feedback, or need assistance, our team is always happy to help. You can reach us at apps@trustpilot.com.
Thanks again for choosing Trustpilot and we appreciate your support!