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Create custom order statuses for any workflow. Keep customers updated with email and SMS alerts.
Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping.
- Auto email & SMS alerts when orders move forward
- Unlimited custom statuses for your unique workflow
- Branded status page to keep customers informed
- Bulk updates & QR workstation scanning to move orders fast
- Real-time progress updates reduce support tickets
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Custom API
- customer accounts
- Flow
- Webhooks
Categories
Notifications
Automation tasks
Customization
Pricing
Choose the plan that best fits your business.
Starter
$19 / month
Additional charge per SMS message sent
Features
- Unlimited statuses
- 300 Active orders/month
- 100% customizable emails
- Branded order lookup form
- Embed status on order lookup page
- Bulk update orders
14-day free trial
Growth
$59 / month
Additional charge per SMS message sent
Features
- 5,000 Active orders/month
- User accounts
- SMS notifications
- Email from your domain
- API
- Webhooks
- Workflow automation
- Multi language notification templates
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (53)
This app is extremely important for the operation of our business. When Shopify have updates sometimes it affects other apps . W3 support is very important if they get affected . We have great response from them always if there is a problem . Great app.
Love this app! Been using it for a while now and have never once had any issues with it. I just recently upgraded to integrate API requests from Google Sheets. Customer service help me solve some issues I was having very quickly. Couldn't ask for better service.
Does not work with draft orders. If you process your orders while they are in draft before invoicing, this app is not for you.
Thank you for your feedback. To clarify for others, our app is designed to manage custom statuses for orders after they’ve been invoiced. Managing draft orders is not a feature we currently support or advertise.
We understand this may not align with every workflow. That said, we’re always listening to user feedback and if support for draft orders becomes a widely requested feature, we’ll absolutely consider it for future development.
If you need assistance or would like to give the app another try please contact us at support@w3trends.com.
Support
App support provided by W3trends.
Resources
Launched
September 24, 2016 · Changelog
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