WeSupply Returns & Exchanges
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Automate your returns to reduce costs and turn returns into exchanges
Our platform makes returns profitable and delights your customers with self-service returns, fast returns management, condition-based return destinations, bundle returns, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges, and gain repeat customers with gift cards, green returns, and bonus credit incentives. A better alternative to: Loop Returns, Narvar Returns, Aftership Returns, ReturnGo, Happy Returns
- Boost revenue with Instant Exchanges, Shop Now, Bonus Credit & Gift Card.
- Save return costs & reduce manual work with return label quick scan processing.
- Prevent return fraud using smart return rules, and customer blocklists.
- Automate Return Destinations for Fast and Cost-Effective Dropshipping Returns.
- Seamless integrations with carriers, 3PLs, ERPs & more.
Languages
English
Works with
- Checkout
- Customer accounts
- FedEX
- Gorgias
- Klaviyo
- NetSuite/Celigo returns
- UPS
- USPS
Categories
Return options
Notification types
Customization
Pricing
Choose the plan that best fits your business.
Growth
$60 / month
or $600/year and save 17%
100 returns per month, $0.6 per extra return
Features
- Create exchange orders in 1 click
- Issue gift card & store credit
- Variant exchanges
- Advanced Automation
- Policy Enforcer
- Restocking Fees
14-day free trial
Advanced
$78 / month
or $780/year and save 17%
100 returns per month, $0.78 per extra return
Features
- Bundle Refunds
- Exchange for any item "Shop Now"
- Unlimited return destinations
- Auto-Approve/Refund/Restock Options
- Bonus credit
14-day free trial
Enterprise
$1,125 / month
1250 returns per month, $0.9 per extra return
Features
- Customer Success & Onboarding Manager
- Custom ERP and Carrier Integrations
- BigQuery Integration
- Quarterly account review
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (9)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This company has been the absolute best to work with! Everyone is so nice + willing to help in any way that they can. The platform is great to use for returns + we very rarely have any issues. We will continue to use WeSupply not only for the great functionality, but mainly because their team is so great!
After a month of use, we can confidently say that WeSupply is the right choice to manage our returns and exchanges. Setup and integration was a breeze and WeSupply has knocked it out of the park when fine-tuning the service to our business' particular needs. Our team members and customers alike appreciate the features, ease of use and elegant user interface that WeSupply provides.
Bottom line: we highly recommend WeSupply Returns & Exchanges to other e-commerce businesses.
Hi Garage Grown Gear,
Thank you for your feedback. We're glad to hear that our system is meeting your returns and exchanges needs.
We're happy to continue supporting you and helping you find ways to make things even more efficient.
Thank you,
Daniela
WeSupply has honestly been awesome to work with. Their platform handles most of our shipping needs like a champ, even with our tricky LTL shipments. What I love most is that they actually care about making their service better - they're always asking what we think and rolling out improvements based on real customer feedback.
I barely ever need to reach out to their support team, but when I do, they're super helpful and always figure out a solution. Getting everything set up was painless, and they've been there whenever we need to tweak things. If you need a solid partner for shipping and returns, these folks are the real deal.
Hi The Abs Company,
This is amazing! We truly appreciate your kind words.
Hearing how efficient our system is increases our eagerness to deliver the best solutions for our customers.
Thank you for your feedback,
Daniela
Support
App support provided by WeSupply.
Resources
Launched
October 8, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
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View customers
Customer data, customer tags
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Edit products
Inventory, products, product listings, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history, returns, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit Online Store
Checkout page, Online Store pages, theme
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View other data
Locations, product tags
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