Track by Loop

Track by Loop

Pricing
From $99/month
Rating
4.6 (66)
Developer
Wonderment

Provide self-serve order tracking and real time estimated delivery dates for better CX

Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence.

Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence. more
  • Real-time shipment tracking and delivery status updates
  • Branded order tracking pages that reduce support tickets and drive upsells
  • Predictive estimations and alerts for delays, exceptions, and lost packages
  • SMS, email & webhook notifications to keep customers informed
  • Shipping insights & analytics to improve fulfillment performance

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Starter Plan

$99 / month

Plus 4 cents per shipment for Stores over 2000+ shipments/month.

Features

  • Klaviyo, Postscript, Attentive
  • Up to 2,500 shipments/month
  • Branded Tracking Page
  • Best for self-service

Premium Plan

$189 / month

Plus a variable price per shipment for Stores over 2000+ shipments/month.

Features

  • Everything in Starter, plus:
  • Included Onboarding
  • Advanced Reporting
  • Shopify Flow
  • Gorgias Integration
  • Automation Integrations

Plus Plan

$449 / month

Features

  • Everything in Premium, plus:
  • Delivery Promise
  • Webhooks and API
  • Split Shipment Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (66)

Overall rating
4.6
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 12, 2023

Wonderment is now our go-to Shopify app, an absolute essential for any store. Thousands of shipments later, and we've yet to receive a single customer support ticket for order updates, thanks to Wonderment's proactive triggers.

Special kudos to Sivan for going above and beyond during our integration. Her expertise ensured a seamless and tailored success. Wonderment's features, combined with Sivan's exceptional support, make it a five-star, must-have solution for any Shopify store!

Pendrell
United States
3 months using the app
December 6, 2023

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light).

Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!

Rejuvia
United States
About 2 months using the app
October 18, 2023

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

NBT Clothing
United States
5 months using the app

Support

App support provided by Wonderment.

Developer

Wonderment

6 Liberty Square, #2641, Boston, MA, 02109, US

Launched

October 5, 2020 · Changelog

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