Yotpo: Product Reviews App
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Collect and display product reviews and ratings to showcase social proof and build trust.
Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions. Plus, connect Yotpo Reviews with Loyalty.
- Collect product & site reviews on auto-pilot with email templates.
- Display eye-catching reviews and use Smart Filters to build trust
- Stand out in search with Google Seller Ratings and Google Shoppable Ads
- Add beautiful, customizable review widgets (carousels, AI summaries, & more)
- Easily sync reviews to and from other platforms (TikTok, Walmart, & more)
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- Klaviyo
- pagefly
Categories
Display options
Ways to collect reviews
Monitoring performance
Pricing
Choose the plan that best fits your business.
External charges may be billed by Yotpo separately from your Shopify invoice. Learn more
Free
Free
Features
- Up to 50 Monthly Orders
- Automatic Review Requests
- Email Templates Library
- Sentiment and Profanity Check
- Display Reviews On-Site
Starter
$15 / month
or $144/year and save 20%
Features
- Pricing changes based on order volume
- Collect Photos/Video
- Google Rich Snippets
- Google Shopping Ads
- Reviews Carousel
- Live Chat Support
Pro
$119 / month
or $1,068/year and save 25%
Features
- Pricing changes based on order volume
- Google Seller Rating
- Custom Questions
- AI Reviews Summary
- Smart Sorting
- 24/7 Technical Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4,227)
Started with a free plan,realising that this app costs a fortune and my small business doesn’t need 1000 reviews a month. But there is no cheaper option than $129. My client made a mistake with her review and I wasn’t able to resend the email to her, plus she was not able from her end to go back with the same email and redo the review.This app behaves really scammy and I do not recommend it.
Thank you for reaching out and sharing your feedback with us. We are very sorry to hear about the frustration caused by the review request process and the limitations you've experienced on the Free plan.
We understand how important it is for your small business to manage customer feedback accurately, especially when a customer makes an honest mistake with their star rating. To clarify, the ability to manually resend review requests is a feature designed for our paid plans, which include a suite of additional tools to help scale and manage larger review volumes.
While we understand this doesn't resolve the immediate issue, we truly value your feedback as it helps us understand the needs of our small business community. For further guidance on optimizing your use of the platform, please continue to utilize our Help Center, where you can find detailed articles and automated support resources designed to help you get the most out of the tools available on your current plan.
Yotpo has some of the fastest and clearest responses from a support team. In my experience, they are quick to reach and provide great support that is easy to follow. My recent support chat Doner P mirrored most of my interactions with the team. While there are some limitations with the dashboard and customization, overall Yotpo has been easy to work with and been a beneficial add to our company.
Used to be a great app but now I get almost no reviews and there are thousands being sent. Reached out to support and they were useless. I would definitely avoid. Explain how you go from getting several hundred reviews in a month consistently for years to 7 new reviews in a month. So frustrated I have to now setup a whole new app.
Thank you for sharing your feedback. We understand how concerning a significant drop in review generation can be, and we sincerely regret that your experience did not meet expectations.
Our team made every effort to investigate the decline in review requests and review volume. We also offered to connect with you directly to review the analytics dashboard and discuss potential factors that may have contributed to the change.
While we respect your decision to move forward with another review solution platform, our team remains available should you wish to reconnect or continue the conversation in the future.
Support
App support provided by Yotpo.
Resources
Launched
November 15, 2011
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