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Amity: Remember every customer
Amity helps brands remember every customer and reply with key context, every time
Worth a Look · 0
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Collected facts
What the listing says
Amity helps merchants manage customer conversations with more context across email and social channels. It shows customer history, previous messages, and collected memories so support replies can reflect the full relationship, not just the latest ticket. Amity also helps merchants move faster on complex requests by drafting responses, surfacing suggested actions, and escalating tasks that need human review.
- Categories
- Helpdesk
- Pricing
- Free plan available
- Shopify rating
- No rating available
- Developer
- OT Software Group, Inc.
- Use cases
- Not provided
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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