NBFS field notes
NBFSNOT BFS. YET.
Keeping ‑ Helpdesk for Gmail
Keeping is the easiest way to share a support inbox without ever leaving Gmail.
Worth a Look · 0
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Collected facts
What the listing says
Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.
- Categories
- Customer Support
- Pricing
- Free trial available
- Shopify rating
- 5.0 · 1 reviews
- Developer
- Katsu Ventures
- Use cases
- Helpdesk · Auto-reply · Response templates · Ticketing
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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