NBFS field notes
NBFS field notes
AI sales chat agent that answers shopper questions, recommends products, and recovers lost carts.
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Collected facts
Krato adds an AI chat assistant to your store that talks to shoppers in real time. It answers product and order questions, suggests relevant products, and helps recover abandoned carts so more visitors become buyers. The assistant captures leads with consent and can follow up by email or SMS. It speaks multiple languages and learns from your products and store content, so merchants get round-the-clock customer support without extra staff.
Structured evaluations
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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External NBFS sticker
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