NBFS field notes
NBFS field notes
Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.
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Collected facts
Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.
Structured evaluations
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Add a self-reported profile across any of the six axes. There is no overall score.
| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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Official listing images



From the developer
Developer content stays separate from collected facts and user evaluations.
NBFS sends a 30-minute, one-time link to the public support address collected from the official listing. You cannot enter or replace the address.
Claim unavailable: no public support email was found on the official listing.
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External NBFS sticker
The SVG updates when this app graduates or is archived. It is a listing marker, not a quality certification.