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Merchant Copilot ‑ AI Chat Sup
AI chat widget that answers shoppers' product, order & policy questions instantly, 24/7.
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Collected facts
What the listing says
Merchant Copilot adds an AI support agent to your storefront that answers shoppers instantly — no support queue, no lost sales. It indexes your product catalogue automatically and answers questions about products, variants, order status, shipping, and return policies in real time. Setup takes minutes: install, sync your products, enable the widget from your theme editor. No code needed. Built on Claude AI with RAG retrieval — answers are grounded in your actual store data.
- Categories
- Customer Support
- Pricing
- Free plan available
- Shopify rating
- No rating available
- Developer
- Forgeline Labs
- Use cases
- Chat · AI chatbots · Chat window
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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