NBFS field notes
NBFS field notes
DHL return portal with automatic labels via email, exchanges, and refunds. Custom branding.
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Collected facts
Your customers submit returns through a portal in your branding. DHL labels and QR codes are created automatically and sent via email. Labels can be issued instantly or after manual approval. After receiving the goods: accept or decline the return. Exchanges: same variants or freely configurable products. Equal-price exchanges automatically create a new order. Automatic refunds via the Shopify Refund API. Block specific countries. Dashboard with analytics. Supports Shopify Flow.
Structured evaluations
Rate only the dimensions you experienced. Use N/A when an axis does not apply.
Add a self-reported profile across any of the six axes. There is no overall score.
| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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Official listing images



From the developer
Developer content stays separate from collected facts and user evaluations.
NBFS sends a 30-minute, one-time link to the public support address collected from the official listing. You cannot enter or replace the address.
Claim unavailable: no public support email was found on the official listing.
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External NBFS sticker
The SVG updates when this app graduates or is archived. It is a listing marker, not a quality certification.