NBFS field notes
NBFS field notes
Instantly answer order, shipping & return queries using your store's policies — 24/7, hands-free.
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Collected facts
ShopPilot AI is an AI-powered support agent that reads your store's order, shipping, return, and cancellation policies — then answers customer questions instantly using that exact information. No generic replies, no wrong answers. Customers can also look up their orders by order ID or email to get real-time order status, shipping updates, and delivery details — without contacting your team. Works out of the box. Add your policies, embed the widget, and your AI support agent is live in minutes.
Structured evaluations
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Add a self-reported profile across any of the six axes. There is no overall score.
| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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Official listing images



From the developer
Developer content stays separate from collected facts and user evaluations.
NBFS sends a 30-minute, one-time link to the public support address collected from the official listing. You cannot enter or replace the address.
Claim unavailable: no public support email was found on the official listing.
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External NBFS sticker
The SVG updates when this app graduates or is archived. It is a listing marker, not a quality certification.