NBFS field notes
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Sobot Live Chat & Chatbot
Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.
Worth a Look · 0
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Collected facts
What the listing says
For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.
- Categories
- Customer Support
- Pricing
- Free to install
- Shopify rating
- No rating available
- Developer
- Sobot
- Use cases
- Chat · Live chat · Email chat · File upload
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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