NBFS field notes
NBFS field notes
StepsAI adds an AI assistant to your store to answer customer questions instantly and guide
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Collected facts
StepsAI helps merchants automate customer support and product discovery using an AI assistant trained on store data such as products, policies, FAQs, and content. It provides instant, accurate answers to shopper questions, reduces repetitive support tickets, and helps customers make confident purchase decisions. By offering consistent, 24/7 assistance across the storefront, StepsAI improves customer experience while saving time for support teams.
Structured evaluations
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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Official listing images



From the developer
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Claim unavailable: no public support email was found on the official listing.
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External NBFS sticker
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