NBFS field notes
NBFS field notes
After Hours is an AI support assistant that helps customers when your live chat is offline.
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Collected facts
After Hours helps merchants provide consistent customer support when their team is unavailable. The app automatically answers common questions, guides shoppers through store policies, and assists with order lookups to reduce support delays. It also helps customers add products to their cart, update their cart, and continue shopping without waiting for live agents. By keeping customers supported at all times, merchants can maintain a smoother buying experience and reduce missed opportunities.
Structured evaluations
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| Metric | Median | Responses | Distribution 1→5 |
|---|---|---|---|
| Setup & Ease of Use | — | 0 | 0 / 0 / 0 / 0 / 0 |
| UX/UI | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Listing Accuracy | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Reliability & Performance | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Support | — | 0 | 0 / 0 / 0 / 0 / 0 |
| Value for Money | — | 0 | 0 / 0 / 0 / 0 / 0 |
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Official listing images



From the developer
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Claim unavailable: no public support email was found on the official listing.
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External NBFS sticker
The SVG updates when this app graduates or is archived. It is a listing marker, not a quality certification.